Privacy Policy

General terms

The Heighton Agency is committed to protecting you and your business information when you are using our services. This privacy policy relates to our use of any information you provide to us through the The Heighton Agency website. In order to provide you with the full range of services, we may be required to collect information about you.

This privacy policy explains:

What information The Heighton Agency may collect about you.

How The Heighton Agency will use the information we collect.

When The Heighton Agency may use your details to contact you.

Whether The Heighton Agency will disclose your details to anyone else.

Your choices regarding the personal information you have provided to us.

Whenever you provide such information, The Heighton Agency is legally obliged to use your information in line with all laws concerning the protection of personal information, including the data protection act 1998.

The website contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information submitted or collected by cookies whilst visiting these websites. The Heighton Agency limited does not accept any responsibility or liability for the privacy practices of such third party websites. Your use of such websites is at your own risk.

The information The Heighton Agency will collect about you

When you sign up to participate in or receive services from The Heighton Agency (eg newsletters, general enquiries or to offer feedback), we may ask for personal information. This might be your name, email or postal address, telephone or mobile number. Different web pages may ask for different personal information. By providing us with these details, you enable The Heighton Agency to provide you with the services you select. How will The Heighton Agency use information collected about me?

The Heighton Agency will use personal information for a number of purposes, including the following:

For “service administration purposes”, which means that The Heighton Agency may contact you for reasons related to a service you have signed up for. To contact you about any feedback you have made to the website, including any content you provide. To personalise the way The Heighton Agency content is presented Ip addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use; and to analyse and improve the services offered on www.theheighton.agency, eg to provide you with the most user-friendly navigation experience.

The Heighton Agency may contact you:

In relation to the functioning of any service for which you have registered

Where you have opted to receive further correspondence following an inition

In relation to any contribution you have made, eg via contact forms

To invite you to participate in voluntary surveys about The Heighton Agency

For marketing purposes where you have specifically agreed.

Will I be contacted for marketing purposes?

The Heighton Agency will only contact you for marketing purposes or to promote new services, if you specifically agree to be contacted for these purposes or if you have used our online contact forms.

Will The Heighton Agency share my personal information?

The Heighton Agency will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described below. Generally, we will only use your information within The Heighton Agency.

Offensive or inappropriate content

If you post or send offensive, inappropriate or objectionable content to The Heighton Agency, or otherwise engage in disruptive behaviour on www.theheighton.agency, The Heighton Agency may use your personal information to stop such behaviour.

Where The Heighton Agency reasonably believes that you are or may be in breach of any of the laws of england or wales (eg because content you have posted may be defamatory), The Heighton Agency may use your personal information to inform relevant third parties such as your employer, email/internet provider or law enforcement agencies about the content.

Can I find out what information The Heighton Agency has about me?

Under the data protection act you have the right to request a copy of the personal information The Heighton Agency holds about you, and to have inaccuracies corrected. (you will be required to prove your identity with two pieces of approved photographic identification.) we will use reasonable efforts to supply, correct or delete personal information about you on our files

Changes to The Heighton Agency privacy policy

This privacy policy may be updated from time to time. You may wish to check it each time you submit personal information to www.theheighton.agency. The date of the most recent revisions will appear on this page.

If you have any questions in relation to this policy, please email [email protected]